Shipping/Return Policy
THANKS FOR INQUIRING BUT WE DO NOT ACCEPT RETURNS!!
ANY QUESTIONS ABOUT SHIPPING/RETURNS OR ANYTHING ELSE: PLEASE EMAIL ESTABLISHEDCOUTURE@GMAIL.COM PLEASE DO NOT DM ABOUT ORDERS OUR INSTAGRAM IS STRICTLY CONTENT.
Worldwide Shipping available at checkout!!
Standard lead time for production on orders is 7-14 BUSINESS DAYS prior to shipment as all items are handmade to order
International Shipping
We ship with FedEx International Priority or UPS Expedited International – we do not ship USPS international unless no other service is available.
Changes to Shipping Address
Unfortunatley, we are not able to make any changes to your shipping address once your order is placed. Please review shipping speeds prior to determing your shipping adderss for your order.
Incorrect Address Entry
Please note, ESTABLISHED COUTURE. is not responsible for packages that are mis-delivered or go missing due to incorrect address, recipient, or wrong zipcode being entered. It is the customer’s responsibility to enter the proper address, with a valid recipient and unit # if there is more than one resident to a building. Should your package be returned to ESTABLISHED COUTURE, we will reach out to you to regarding reshipment. If we do not receive the package back and the address or recIpient is not valid, it is the customers responsibility to resolve with USPS,UPS,OR FEDEX.
Shipping Speed
Standard lead time for production on full price orders is 7-14 business days prior to shipment as all items are handmade to order.
Please check your email for updates before reaching out. If you are past the allotted business days above, feel free to email to check status (ESTABLISHEDCOUTURE@GMAIL.COM)
Returns
All sales are final. All items are handmade, made to order items, therefore we do not accept returns, exchanges or process refunds for any purchases once an order is placed and production has started.
If you believe you were sent the incorrect item in error please reach out to us as soon as possible at ESTABLISHEDCOUTURE@GMAIL.COM so we can correct any issue that you may have.
If you believe you have an alternate reason that you need a return, please reach out to us at ESTABLISHEDCOUTURE@GMAIL.COM and provide us details of your request. Requests will be handled on a case by case basis.
If you have any additional questions please reach out to us prior to purchase at ESTABLISHEDCOUTURE@GMAIL.COM